Simply click on the "Sign Up" button, provide all of the details required in the form (email, password, preferred currency, etc.) An email will be sent to you where you'll need to click on the verification link, and you'll be good to go!
Frequently Asked Questions
How do I create my Haywins account?
What to do if I have forgotten my password?
Head straight to the "SIGN IN" button and select the "Forgot your password?" link. An email will be sent to your inbox with a recovery link, which you can then use to set up a new password. Additionally, you can pop off an email to [email protected], and we will be more than happy to assist!
Can I add another currency to my account?
Absolutely! It's simple—just go to your 'My Account' page, choose the 'Add Currency' option, and select your preferred currency from the drop-down menu.
Am I able to create an additional Haywins account?
Unfortunately, multiple accounts are not allowed at Haywins.
Is my personal data safe at Haywins?
Your privacy is our highest priority! All the information you provide on our website is fully secure. We use industry-leading encryption technologies to ensure your data is completely protected.
Can I play all the games in any currency?
The games in our library are offered in most fiat currencies, though some providers may not support cryptocurrencies.
Are the games fair?
At Haywins we hold fair gaming to the highest standards and provide to our players only the best fair and responsible gaming providers. Apart from that, all games hold necessary Random Number Generation certificates.
How do I submit my documents? Where can I see the status of my documents?
To upload the required documents, go to your personal profile and click on the ‘Documents’ tab. Please mind that the file size should not exceed 2MB. Accepted file formats are pdf, gif, jpeg, jpg, bmp, png and tif. Once the documents are uploaded, please wait until we check them and verify your account. You can find out the status of your documents by clicking on the ‘Documents’ tab like before.
Can I close my account for a specified amount of time?
Sure. You are able to either self-exclude yourself for a specified period of time in your personal profile or let our Support Service Team close your account with a possibility to reopen it later. Just contact them directly through LivenChat or send an email to[email protected]. They work 24/7 and will sort everything out as fast as possible.